“She says her insurance company told her the procedures she needed were covered, but later said they weren’t, leaving her with a $15,000 bill.”

One patient had to go to the news to recover $15,000 after Aetna denied her medical claim. This is yet another example of for-profit insurers creating anxiety among patients by denying necessary claims.

No patient should have to deal with the emotional and physical stress of fighting for their claims to be covered. With open enrollment underway in many parts of the country, make sure you can trust your insurance provider.

“Jack recently had three knee procedures for pain relief. But first, she called Aetna to confirm the procedures were covered. She says they told her yes.

But later, Aetna denied the claim, saying the procedures weren’t covered under her plan. Jack was now on the hook for the bills, which she said were nearly $15,000.

‘That’s dipping into savings, dipping into retirement, borderline wondering if I’m going to make my mortgage payment,’ she said.”

Learn more here: Medicare recipient recovers $15,000 from insurance company